Excellent customer service!
Tuesday 22 December, 2009
Nancy & Bob,
I just wanted to thank you for your excellent customer service! I so appreciate that you went out of your way to ship my package UPS after it was missed by the postal service.
I'm trying to get some merchandise from another online retailer and it has been a disaster. I've been give incorrect information when I called and now my package is somewhere, just not sure where!
You have restored my faith in online shopping. However, you have always provided wonderful customer service, so I'm not surprised. You just really topped yourself this time!
I'll continue to shop with you.
Thanks again and Happy Holidays,
Monday 19 October, 2009
Just letting ya know the sword arrived this morning, and it looks fantastic.
Thankx again for all your help during this sale, including your excellent communication, both prior and post purchase.
P.S. looking forward to planning the next purchase.
Friday 13 March, 2009
Hello, I would like to thank you for the smooth transaction with the Nenya ring I purchased from you. My fiance (that's what the ring was for) LOVES it! ...
Friday 09 January, 2009
Thanks to Nancy & Bob for their serious. quick shipping and very good service. It's an advice for all peaople Buy here they are fabulous!! they deliver me on a little rock on indian ocean. so you can order what you want eyes closed ^^
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Thursday 19 July, 2007
hi guys just wanted to say thank you so very much for everything couldnt have worked better these items are awsome love them. will be lookingf for the rest of the collection and most definatly will be contacting you for them and sme of your other cool things.thanks again.